shopping on natives is fully secure

Secure Servers protect your details
Whether you choose to buy videos, books or some of our exclusive Natives or Piste merchandise, you can be sure that your credit card and personal details are secure. This is because all purchases through Natives, whether bought direct from us or from Blackstar (for videos) or Amazon (for books) use secure servers to accept credit card payment.

Which? Webtrader Code of Practice
Natives displays the Which? Web Trader logo because we have been reviewed by the Consumers Association and follow the Which? Code of Practice. This means you can shop online at Natives.co.uk with confidence. It also means the the Consumers Association will guarantee any purchase you make at Natives against credit card fraud. Check their site for full details.

Internationally Recognised Partners

Our online credit card clearance is run in conjunction with NETBANX, specialists in Online transactions. All credit card purchases are conducted in the NETBANX secure area and your card details are never seen by us. They are not held in clear text on any site.

Fully Secure Software
The software we use is called Actinic Catalog. This program uses 128 bit encryption to secure all personal details. Again we would stress that we do not see your credit card details at all and they are not passed through the Actinic system. Your personal details are only decrypted by us after they reach our computer and are not held in clear text on any web site. There have been no documented cases of credit card fraud using this type of shopping system. Please note from our Privacy statement that we will not pass or sell your details.

If you want to be sure look for the padlock...
More recent browsers will confirm the use of a secure server with the appearance of a small padlock that will appear at the bottom right of your browser window. This means that you are using a secure page and that card details are not available to any other users of the Internet.

Contact Us

Tel: 08700 463355
Fax: 08700 626362
email: Contact Us
Post: 263 Putney Bridge Road, London SW15 2PU